RON PEDERSEN & ASSOCIATE'S/SAFEGUARD'S REFUND / CANCELLATION / PRIVACY POLICY 

At Ron Pedersen & Associates / Safeguard, we provide high-quality products with the personal service busy people need to run a successful business.  In that effort, we respect and protect the privacy of those who use our Web sites, products and services.
This policy is effective April 11, 2008, and applies to all customer-identifiable information we obtain when a customer visits this Web site.
We are providing this statement to ensure that you are aware of our information collection and sharing practices.  The following statements will help you understand how we collect, use, and protect the information you provide through our Web sites.
We collect nonpublic personal information about you from the following sources:
·         Information we receive from you that we use in preparing or providing design, copy or printed materials.
·         Information about your transactions with our affiliates, others, or us.
We restrict access to nonpublic personal information about you to members of our company and affiliates who need to know that information to provide services to you.  We are committed to protecting your privacy and utilizing technology that gives you the safest and most powerful online experience available.  We want to assure you that when we ask for customer information, our goal is to improve our customer relationships.
When you visit our Web site, or acquire our products or services, we may collect the following types of information about you:
1.       General information, such as your name, address, phone and e-mail address to fulfill your requested service and to contact you in the future.
2.       Information to verify your identity in order to provide you with secure access.  We may also verify your identity, or your status as a registered user, by means of a cookie.  Cookies may also be used to manage your shopping cart when you purchase products on our Web site.
3.       Financial information, such as your bank account information to service your needs for bank products like checks or deposit tickets.
4.       Technical information about your computer or browser so that we may provide you with the correct product or service you request, or to format e-mail messages that best align with your computer’s capabilities.
 
Refund / Cancellations 
 
We stand behind our products and services with a guarantee you are satisfied with your order, or it will be reprinted with the correct information.  Refund of any overpayments are automatically returned to the individual or company from where it originated.  Cancellations or changes to orders placed via the Web must be in writing, and received within 24 hours of submission.  Any electronic artwork submitted for reproduction, must be camera ready, and is subject to preflight before the file is deemed acceptable.  Any proofs received for pending orders, must be signed and returned prior to releasing the job for printing.  Typos are the responsibility of the person placing the order, and/or signing the artwork proof.
 
 Disclosure of Individual Information
 
We are committed to protecting your private information.  We use the information collected about you to process orders and to provide a more personalized shopping experience.  We may also use your information to communicate with you about products, services, and future promotions.  For the purposes of check verification and fraud prevention, we exchange information about our customers internally and among our affiliates.
Names and other information that are received by us are not shared with or rented to nonaffiliated third parties except for the purpose of fulfilling our contracts with referral sources (including financial institutions) or as otherwise permitted by law.
We may selectively share customer information, including names and mailing addresses, with our affiliates. When you submit personal information to us, you understand and agree that we and our affiliates may access, store, and use your personal information.  Information you provide will be protected according to our strict standards of security and confidentiality.
 
If you do not want to receive correspondence from us, you may opt out as described below.
Our Security Measures
We employ industry-standard physical, electronic and procedural security measures to protect the personally identifiable information that you have provided to us from loss, misuse, or unauthorized alteration. Whenever we prompt you to transmit sensitive information, such as a credit card number, to us through our Web sites, we support encryption of your data as it is transmitted.
Choice to Opt Out
 
We provide you with the opportunity to opt out of receiving correspondence as a result of your transaction with us. Please see Contacting Ron Pedersen & Associates / Safeguard below for contact information.
 
Privacy Policy Changes
We may change our privacy policy at any time.  Any changes to the privacy and security policy will be posted on this Web site so that you are aware of the information we collect, how we use it, as well as the latest update on how we maintain the secure portions of our Web site.
 
Contacting us:
 
Correct/Update/Access/Opt Out
 
Ron Pedersen & Associates / Safeguard Business Systems
PO Box 136, Kailua, HI 967834
Phone: 808/845-9399
Fax: 808/841-6136
E-mail: sales@rpahawaii.com